Terms of Business

A Doodle Whiteboard animation is a bespoke whiteboard animation video, created by professional scriptwriters, cartoonists and video editors.

Doodle Whiteboard agrees to create a custom cartoon video for the client on placement of an order and accompanied by a 50% non-refundable deposit, paid within 7 days.

We aim to deliver videos within 3 weeks from signed off script, or 2 weeks from signed off storyboard, however this is subject to the length of video and our drawing schedule at the time.

Final video files are released along with the balance invoice which must be paid within 7 days.

Estimates for work are valid for 90 days. If the time between receiving an estimate and commissioning the work (paying the deposit/fee) is over 60 days the original estimate must be re-confirmed or a new one provided. Doodle Whiteboard reserves the right to revise the price if more than 60 days has elapsed since the original estimate.

Script: We write your script based upon an initial phone interview with you. A draft script is then delivered for your feedback. Our scriptwriter updates the script with any changes you have requested and resubmits it. We allow one further set of changes at this point but any subsequent alterations will incur an additional fee of £15 per frame.

Our standard scripts consist of one paragraph of text per frame of drawing. Paragraphs must be no more than 25 words which equates to 10 seconds of voice over. If additional paragraphs and frames are needed, supplementary charges will apply. See our prices page here.

Number of frames and paragraphs per video are :

60 seconds = 6 frames

90 seconds = 9 frames

120 seconds = 12 frames

Please note timings are approximate. The fixed element is the number of drawings.

Schedule of Services: The normal commission includes:

Script interview
Script writing
Visualisation Call
Storyboard
Video-ready artwork
Voiceover recording
Video editing
Video delivery

The price does not include embedding videos into a client’s website.

Storyboard: We will provide you with a Powerpoint Storyboard for your comments and feedback. You will then have one round of revisions. We will then provide the revised storyboard for final review. Further ‘tweaks’ may then be made but please be aware more significant changes may be chargeable.

Voiceover: A professional voice over artist will create an audio file for the video. Fees apply. The client is at liberty to supply their own voice over audios.

Re-draws/Author’s Corrections: The client is at liberty to commission changes to their video, but these will incur supplementary charges. Customers must be 100% happy with their storyboard before proceeding to the draft video stage as author’s corrections at the video editing stage can be costly and time consuming.

Usage Rights: Doodle Whiteboard retains copyright to all images and videos in perpetuity. Once full and final payment has been successfully processed, the client will inherit usage rights to the video file only. The client does not acquire copyright to the video nor any of the characters/assets contained within or used to create the video file. The client does not automatically acquire any resale rights. The client may not, without written permission, edit the video, resell the video or grant use of the video file or a derived version of the video to a third party. Rebranding the video must only be undertaken by Doodle Whiteboard.

For clarity on copyright, the following is taken from the video specific page of the UK Copyright Service website:

The copyright owner of a video has the right to control who can do any of the following acts:

copy the work
rent, lend or otherwise issue copies to the public
perform the work in public
adapt the work

These are referred to as ‘restricted acts’.

Carrying out any of these acts requires the permission of the copyright owner.

Copyright Infringement

As copyright owner Doodle Whiteboard has the exclusive right to take action if someone infringes copyright by carrying out any of the restricted acts without permission. Doodle Whiteboard will request infringing copies be removed, unpaid fees to be paid in full and recover financial damages to cover any loss of income that occurred as a result of the infringement.

Marketing: Doodle Whiteboard may display the client videos on this website, on our SVGDoodleWhiteboard image library website, on our Vimeo channel, on our YouTube channel and in our marketing and social media pages for promotional purposes unless specifically requested not to do so by the client.

Images: All images are copyright Piers Baker.

Doodle Whiteboard reserves the right to sell the use of images and derivatives of images used in customer videos in its library website svgdoodlewhiteboard.com

Customers may request a licence to use the images used in their video file, but supplementary licence fees may apply.

When clients commission further work, characters used in previous videos can be requested.

The client can at any time purchase additional resell rights by negotiation.

Doodle Whiteboard retains full rights to reuse any of the assets used in the creation of the video.

Cancellation/Restart

Videos can be cancelled or restarted at any stage of the process. However fees will apply depending at what stage the work is changed. If the work is cancelled/restarted after the script or voiceover stage the deposit fee usually covers the cost. However if it’s cancelled/restarted after the drawn storyboard stage the fee needs to be 80%. 100% is payable if cancelled/restarted after the video editing stage as the job is complete at this point. Remember deposits are non-refundable and drawn frames will be charged at 80% of the frame rate quoted.

Supplementary Charges:

Subtitles: £15 + VAT per frame
Frame re-draws: from £275 + VAT per frame
Re-edit fee: from £125 + VAT per frame Rebranding: from £350 ex VAT per video. This fee is to rebrand a single video with a new title frame, a new watermark/logo and a new call to action frame. It does not include a new script or voiceover recording. It does include extended rights to share the video with a third party.
Premium Voiceovers: Varies per voiceover artist
Additional licensing/copyright: Please email piers@doodlewhiteboard.com
Static image use: To use still images in print, on websites, in social media and other ‘non-animated’ uses please email piers@doodlewhiteboard.com

Raw files:

We’re always happy to update the videos we have created with new details but, for copyright and creative reasons, we do not release any raw files to customers. This relates to all image, scribe and voiceover files. Raw files are not included in our fees in the same way that a chef’s pots and pans aren’t included in the cost of your meal.

Warranties

The Client confirms that to the best of their knowledge and belief that the content and materials supplied by the Client for the purposes of the Project are not blasphemous, defamatory or obscene and do not breach any applicable law or regulation.

Indemnities and Limitation of Liability

Neither party shall be liable to the other under this Agreement in contract, tort, or otherwise (including negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise for any loss of business, contracts, profits or anticipated savings or for any indirect or consequential or loss whatsoever.

The Client agrees to indemnify the Supplier against any claims, damages, losses, costs and expenses which the Supplier may sustain or incur in relation to any content and materials which the Client provides, such indemnity applying in respect of any claims for any breach of applicable law or regulation or any infringement of any intellectual property rights.

The Client acknowledges that it is for the Client to ensure that the resulting Project does not infringe the laws of any jurisdiction within which it is actively promoted.

The Supplier agrees to indemnify the Client against any claims, damages, losses, costs and expenses which the Client may sustain or incur in relation to breaches of the Confidentiality and Intellectual Property Rights clauses of this Agreement committed by the Supplier.

Nothing in this Agreement shall exclude or limit liability for death or personal injury resulting from the negligence of either party or their servants, agents or employees.

Termination

Either party may terminate this Agreement immediately in the event that: Either party commits a serious, grave or material breach or persistent breaches of this Agreement including non performance, default or neglect of its duties, responsibilities and obligations under this Agreement, and Such breach remains unremedied for a period of 30 days from written notice given by the other party specifying the breach and requiring its remedy.

Furthermore this Agreement may be terminated in the event that:
(a) Either party is unable to pay or has no reasonable prospects of paying their debts the amount or aggregate amount of which equals or exceeds the bankruptcy level within the meaning of the Insolvency Act 1986, or

(b) Being a company becomes subject to an administration order or goes into liquidation,

(other than for the purpose of amalgamation or reconstruction), or

(d) Makes any voluntary agreement or enters into a compromise for the benefit of its creditors,

(e) Fails to make payment in accordance with the terms of this Agreement.

On the termination of this Agreement any completed parts of the Project already delivered to the Client or test examples of the Project not already paid for by the Client will be returned to the Supplier. Furthermore the Client shall not retain any copies of the returned Project, parts thereof or test examples of the Project.

Any termination of this Agreement shall be without prejudice to any rights accrued in favour of either party in respect of any breach committed prior to the date of (or giving rise to) such termination and to those provisions of this Agreement which are by their construction intended to survive such termination (including, without limitation, the Confidentiality and Intellectual Property Rights clauses and this clause).

Assignment

Neither party may assign or otherwise transfer this Agreement or any rights, duties and obligations hereunder without the prior consent in writing of the other party.

Force Majeure

Neither party shall be liable for delay or failure to perform any obligation under this Agreement if the delay or failure is caused by any circumstances beyond its reasonable control, including but not limited to acts of god, war, civil disorder or industrial dispute. If such delay or failure continues for a period of at least 30 days, the party not subject to the force majeure shall be entitled to terminate this Agreement by notice in writing to the other.

Joint Venture or Partnership

Nothing in this Agreement shall be construed as creating a partnership, joint venture or an agency relationship between the parties and neither party shall have the authority or power to bind the other party or to contract in the name of or create a liability against the other party.

Jurisdiction

This Agreement shall be interpreted construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.

Doodle Whiteboard reserves the right to change these terms and conditions at any time. Doodle Whiteboard is the trading name of Piers Baker Limited which is a UK registered company.

Piers Baker Limited, Beehive Lofts, Beehive Mill, Jersey Street, Manchester M4 6JG United Kingdom.

Email: admin@doodlewhiteboard.com